General Terms and Conditions for Trainings and Services of the Company Mindshift to Excellence GmbH

§1 Applicability to Entrepreneurs and Definition of Terms

The following General Terms and Conditions apply between us and a client or consumer in the version valid at the time of the order for all orders for consulting, training, and similar services, unless otherwise agreed in writing. A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity (§ 13 BGB).

§2 Conclusion of a Contract, Storage of the Contract Text

1. The following regulations concerning the conclusion of a contract apply to orders placed via our website (homepage) https://www.mindshift.world.
2. In case of conclusion of the contract, the contract is concluded with:
   Mindshift to Excellence GmbH Oguzhan Torcuk / Caroline Hartl Eberhard-Groezinger-Street 84/1, 89134 Blaustein, Germany
3. The presentation of the products on our homepage does not represent a legally binding contract offer on our part, but is only a non-binding invitation to the consumer to order training and services. By ordering the desired product, the consumer makes a binding offer to conclude a purchase contract.
4. Upon receipt of an order on our homepage, the following regulations shall apply: The client/consumer makes a binding offer to enter into a contract by successfully completing the order procedure provided on our homepage.

The order is placed in the following steps:

1. Selection of the desired training/service
2. Detail page with calendar is called up automatically
3. Date selection by clicking the button "continue"
4. Input page for personal contact data is called up automatically
5. Input of personal data (contact data)
6. Clicking the button "continue"
7. Selecting the payment method
8. Binding submission of the order by clicking the button "Pay now"
9. Thank you page is automatically called with the message: Thank you for your booking, you will receive a confirmation by email

Before the binding submission, after checking his data of the order, the consumer can, by pressing the "back" button in the Internet browser, return to the Internet page where the customer's data are recorded and may correct input errors or cancel the ordering process by closing the Internet browser. We confirm the receipt of the order immediately by an automatically generated e-mail ("order confirmation"). With this, we accept your offer. Saving of the contract text for orders via our homepage: We will send you the order data and our general terms and conditions by e-mail. You can also view the terms and conditions at any time at https://www.mindshift.world/agb. For security reasons, your order details are no longer accessible via the Internet.

§3 Prices, Shipping Costs, Payment, Due Date

1. The prices stated on our homepage do not include the statutory sales taxes and further price constituents.
2. The consumer has the option of payment by credit card (Visa, Mastercard, American Express).

§4 Execution

The agreed service is to be executed by Mindshift to Excellence GbR Torcuk and Hartl within the agreed time frame, provided that the defined minimum number of participants is reached. In the case that a minimum number of participants is not reached, we reserve the right to organize a substitute date in which the minimum number of participants is reached. We are entitled to have the activity carried out in whole or in part by commercial/freelance cooperation partners. In the case of open seminars, the registration of participants takes place via our homepage (see §2 (4)). Since the number of participants in open seminars is limited for didactic reasons, registrations are considered in the order in which they are received. The registration becomes binding only through a booking confirmation.

§5 Delivery

Unless we have clearly stated otherwise in the product description, all products offered by us are ready for immediate shipment on the date specified on the homepage and selected when the order is placed. The delivery takes place on the specified and selected day. In this case, the period for delivery begins to run on the day after the conclusion of the contract.

Privacy Policy

Mindshift to Excellence GmbH

Overview

The following privacy policy provides information on how your personal data is processed when you visit this website. Personal data refers to all types of data that can identify you personally. Below, you will find detailed information on how your personal data is processed in compliance with the legal provisions, especially the General Data Protection Regulation (GDPR).

Data Controller

The entity responsible for the processing of personal data on this website is:

Mindshift to Excellence GmbH Caroline Hartl / Oguzhan Torcuk Eberhard-Grözinger-Straße 84/1, 89134 Blaustein, Germany Phone: +49 731 37 49 34 83 Email: datenschutz@mindshift.world

Who is responsible for collecting data on this website?

The data collected on this website is processed by the website operator. The operator's contact details can be found in the website's Impressum (legal notice).

How do we collect your data?

Some data is collected when you provide it to us directly, for example, by entering information into a contact form. Other data is collected automatically or after your consent when you visit the website. This primarily includes technical data (e.g., internet browser, operating system, or the time the page was accessed). This data is collected automatically as soon as you access this website.

For what purposes do we use your data?

Some data is collected to ensure the proper functioning of the website. Other data may be used to analyze how visitors use the site.

What rights do you have regarding your data?

You have the right to request free information about your stored data, its origin, its recipients, and the purpose of its collection at any time. You also have the right to request the correction, blocking, or deletion of this data. If you have further questions about privacy and data protection, you can contact us at any time using the contact details provided in the Impressum or by emailing datenschutz@mindshift.world. You also have the right to lodge a complaint with the relevant regulatory authorities.

Data Collection on This Website

Web Hosting / Website Creation

This website is hosted by Strato, a web hosting provider based in Germany and therefore subject to GDPR compliance. For further details on Strato’s handling of personal data, please refer to their privacy policy. This website was created using Wix, a service provider for website creation. Wix is based in Israel and operates servers in the United States. Israel has received an adequacy decision from the European Commission, indicating that its national laws provide a level of protection for personal data comparable to EU law. Additionally, Wix is certified under the EU-US Privacy Shield, reflecting compliance with EU data protection standards.

Server Log Files

The service providers, Strato and Wix, collect personal data of website visitors through server log files. When you visit this website, your device automatically transfers information, which is then stored in these files.

• IP address
• Timestamp
• Status code
• Referrer URL
• User-agent

The data is collected for the following purposes:

• Statistical analysis of website visits and user behavior
• Service optimization
• Detection and prevention of attacks or malicious activities

Cookies & Trackers

Wix

Websites created with Wix include a range of cookies. Therefore, this website uses cookies. You can find details about the cookies, their duration, and purpose in Wix’s cookie list.

Facebook Pixel

This website uses the Facebook Pixel, a JavaScript code that allows Facebook to track user actions if they arrive on this website through Facebook Ads. For example, if you book a service on our website, the Facebook Pixel will be activated and store your actions in cookies. These cookies enable Facebook to match user data like IP addresses or user IDs with your Facebook account. This collected data is anonymous to us and only accessible by Facebook for advertising and analysis purposes. Facebook deletes this data after processing. Our legitimate interest lies in showing our services only to individuals genuinely interested in them, allowing us to tailor our advertising campaigns effectively. You can disable cookies by configuring your browser settings. Note that rejecting cookies may impact the website's functionality.

Plugins

This website uses Google Web Fonts for uniform font presentation. When you open a page, your browser loads the necessary web fonts into its cache to display text and fonts correctly. This requires a connection to Google’s servers, revealing that this website was accessed via your IP address. Using Google Web Fonts optimizes the website’s design and accessibility, reduces administrative effort, and improves search engine optimization. This constitutes a legitimate interest under Article 6(1)(f) GDPR. If your browser does not support web fonts, your device will use a default font. For more information, refer to Google's privacy policy.

Bookings

When you book a service offered through this website, personal data is processed solely for the purpose of providing the service and ensuring a smooth process. The data includes:

• Personal details
• Contact information
• Address data

The data is stored for two years to ensure reissuance of certifications in case of loss.

Your Rights

You have the following rights under the GDPR:

• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure (“Right to Be Forgotten”): Request deletion of your data under certain conditions.
• Right to Restriction of Processing: Request limitation of your data processing under specific circumstances.
• Right to Data Portability: Receive your personal data in a structured, machine-readable format and transmit it to another data controller.
• Right to Object: Object to data processing based on Art. 6(1)(e) or (f) GDPR due to reasons arising from your particular situation.
• Right to Withdraw Consent: Withdraw consent for data processing at any time.
• Right to Lodge a Complaint: File a complaint with the supervisory authority.